In the event, a Cash Game is cancelled by GOC (Game Of Chess) due to technical or other glitches at our end or due to some player(s) indulging in any form of unfair game play; the following settlement policy shall be followed:

Game of Chess Cash Games:

In the event of cancellation of a GOC (Game of Chess) Cash Game, the table balance of each player is restored to the amount at the beginning of the cancelled Cash Game and credited back to each player’s account. The same process is applied in GOC (Game of Chess) Cash Games where collusion or cheating is detected in addition to any further action that GOC (Game of Chess) decides to take against players engaging in such activities as per the Terms.

TOURNAMENTS

1. Free entry Promotional Tournaments:

In the event of cancellation of a Free entry Promotional Tournament, there are three options which the GOC (Game of Chess) Operations Team, at their sole discretion, may adopt to process settlement

Void the tournament:

Tournament will be cancelled and any entry tickets used by players will be returned

Settle prizes only for the current round:

The prize pool only for the cancelled round will be equally distributed among the players qualifying from the last completed round. If tickets are to be given as prizes in the cancelled round, qualifiers from the last completed round will be given tickets as prizes

Settle prizes for all future rounds of the Tournament:

The prize pool for all remaining unfinished rounds will be equally distributed among the players who qualify from the last completed round.  If tickets are to be given as prizes in the cancelled round, qualifiers from the last completed round will be given tickets as prizes

2. Cash Tournaments:

From the entry fee, GOC (Game of Chess) will collect service charge only from the entry fee paid by players eliminated up to the last completed round and the remaining amount shall be distributed equally among the qualifiers from the last completed round. If tickets are to be given as prizes in the cancelled round, qualifiers from the last completed round will be given tickets as prizes If any contest or competition gets cancelled or disrupted for any reasons whatsoever, GOC (Game of Chess) has an option to either cancel and refund the payments made by the user(s) towards such contest or competition, if any; or settle it at the stage up to which it is completed. The decision of GOC (Game of Chess) shall be final in this regard.